FORVM`s Classical Numismatics Discussion Board

Announcements and Help => Discussion Board and Website Help => Topic started by: Sean on August 19, 2019, 08:42:21 am



Title: Site Locks Up When Searching Shop
Post by: Sean on August 19, 2019, 08:42:21 am
Just wondering if this is happening to anyone else.

I've been on a coin buying drought for years, and now am ready to do some shopping.
I'm on a phone, but it doesn't matter if I'm on my WiFi, a different WiFi, no WiFi, I can't get past the first coin.
It locks up, and I have to close down and try again.
No issues whatsoever on the discussion board.

Thanks


Title: Re: Site Locks Up When Searching Shop
Post by: Joe Sermarini on August 19, 2019, 06:19:39 pm
I am sorry you are having a problem.  What phone are you using?  Can you post a screenshot.  I am not sure exactly what you are describing.


Title: Re: Site Locks Up When Searching Shop
Post by: Sean on August 19, 2019, 07:13:08 pm
I am sorry you are having a problem.  What phone are you using?  Can you post a screenshot.  I am not sure exactly what you are describing.
Hey Joe.
I'm on an older Android.
Not really a screenshot thing. In the shop, or even  in recent additions, I'll click on Syracuse, and the first coin shows, but the screen locks up. I can't scroll or anything.
It just seemed odd that the discussion board works fine, but not the shop.
Starting to think it's my phone. Tossed my cookies but no go...
I'm getting a new computer soon, so should be good to go with that.
Thanks for responding!


Title: Re: Site Locks Up When Searching Shop
Post by: Joe Sermarini on August 19, 2019, 08:33:54 pm
If you have problems with the new phone, please let me know. 


Title: Re: Site Locks Up When Searching Shop
Post by: Jay GT4 on August 20, 2019, 05:49:35 am
I've been having a very similar issue lately on my  both my tablet and laptop.  If I click on any links for the shop the first few coins load but then it lags for a very long time before the entire page finally loads.  This  happens every time  and it happens on different networks.  It only happens in the shop section.  Discussion board, gallery and auction work fine.

Hope this helps Joe.


Title: Re: Site Locks Up When Searching Shop
Post by: Joe Sermarini on August 20, 2019, 07:21:16 am
The catalog has settings that allow you to set the number of coins per page. I use 50 coins per page and it loads fine when my internet is working well.  If my internet is slow, I have to reduce it to 10 coins per page. Please check your setting on the upper right side of shop pages.  You can set it to 1, 3, 10, 25 or 50 coins per page. Please let me know if that helps.


Title: Re: Site Locks Up When Searching Shop
Post by: Jay GT4 on August 20, 2019, 10:43:08 am
Mine has always been set to 50.  I switched it to 25 and it seems to load faster but the last few still lag.


Title: Re: Site Locks Up When Searching Shop
Post by: Mat on August 20, 2019, 11:11:47 am
I only visit the shop on desktop and for the past few months, I have noticed the search has taken much longer to load, mainly recent additions.


Title: Re: Site Locks Up When Searching Shop
Post by: Joe Sermarini on August 20, 2019, 07:58:17 pm
Maybe try 10?


Title: Re: Site Locks Up When Searching Shop
Post by: Sean on August 20, 2019, 09:05:13 pm
Mine's actually set for 10, but it locks up so fast, I can't change it if I wanted to.


Title: Re: Site Locks Up When Searching Shop
Post by: *Alex on August 21, 2019, 04:03:09 am
There does seem to be some sort of a glitch.

I notice that the page pauses momentarily after loading only a few coin pictures before it resumes loading the rest.

I have my page set to 50 but I have 200 mbps fibre optic broadband and even the 50 items per page normally load instantly. I assume therefore that the problem might lie with your upload speed.

Alex.


Title: Re: Site Locks Up When Searching Shop
Post by: Bill W4 on August 21, 2019, 02:34:03 pm
for what it's worth, I've noticed that pages are slow to load for maybe the last 2 or 3 weeks.  They don't lock up but are noticeably slower.  Forum is the only site where this happens.  Hadn't really thought much of it till I saw this thread.


Title: Re: Site Locks Up When Searching Shop
Post by: Sorin Teodor on August 27, 2019, 07:53:59 am
Catalog should work fine now


Title: Re: Site Locks Up When Searching Shop
Post by: Sean on August 27, 2019, 08:21:09 am
Wow! Like greased lightning!!
Thanks Joe!


Title: Re: Site Locks Up When Searching Shop
Post by: *Alex on August 27, 2019, 08:22:28 am
Still the same for me. 15 coins load instantly then page locks for a few seconds before the remaining 34 coins appear. This isn't a problem for me but it is indicative that something isn't quite right.

Alex


Title: Re: Site Locks Up When Searching Shop
Post by: Mat on August 27, 2019, 08:41:53 am
I can confirm the same happening to me too.


Title: Re: Site Locks Up When Searching Shop
Post by: Joe Sermarini on August 27, 2019, 08:52:08 am
It is supposed to be fixed now. Please test.


Title: Re: Site Locks Up When Searching Shop
Post by: *Alex on August 27, 2019, 08:57:16 am
Still that same lock up/pause which lasts for just over 9 seconds before the rest of the coins appear.

Alex


Title: Re: Site Locks Up When Searching Shop
Post by: Sean on August 27, 2019, 09:36:16 am
 Works fine for me.
I have it set for 10 items though.


Title: Re: Site Locks Up When Searching Shop
Post by: Sean on August 27, 2019, 09:53:52 pm
However, I can't seem to add to my wish list, from the catalog...


Title: Re: Site Locks Up When Searching Shop
Post by: Mat on August 28, 2019, 06:26:22 am
Still, nothing changed on my end either, just as slow.


Title: Re: Site Locks Up When Searching Shop
Post by: Jay GT4 on August 28, 2019, 09:48:17 pm
Same here. Very slow loading even 10 per page.


Title: Re: Site Locks Up When Searching Shop
Post by: Arados on August 29, 2019, 01:51:41 am
Works fine for me, i have it set at 50 coins per page.

Edit: Works fine on PC and Mac !


Title: Re: Site Locks Up When Searching Shop
Post by: Sorin Teodor on August 29, 2019, 04:23:04 am
What about now?
Do you still have problems while page is loading? Please specify in your post what device are you using: laptop (Mac/Windows), mobile device (iOS/Android).


Title: Re: Site Locks Up When Searching Shop
Post by: *Alex on August 29, 2019, 04:53:15 am
No problems now. 50 coins load instantly.  +++

Alex


Title: Re: Site Locks Up When Searching Shop
Post by: Joe Sermarini on August 29, 2019, 08:42:26 am
It should be fixed now.


Title: Re: Site Locks Up When Searching Shop
Post by: TenthGen on August 30, 2019, 08:29:22 am
Yep, definitely working much better now. Coins load almost instantly.  +++


Title: Re: Site Locks Up When Searching Shop
Post by: Mat on August 30, 2019, 08:34:35 am
It's working better for me too.

Thank you! +++