Guaranteed Delivery - We guarantee delivery or we will offer a refund, replacement or store credit. Insurance is included in the price of shipping. We do not ask our customers to buy insurance for shipments.
45 Day Approval Period - For 45 days after purchase, items are considered sold "on approval" and may be returned for a refund with no reason required.
Authenticity Guaranteed For Eternity - Any item deemed a forgery may be returned anytime forever for a refund of the purchase price. If any coin purchased from Forum is deemed a modern forgery by the ACCS, IGC, NGC or PCGS, we will pay their authentication fees plus a refund. Our guarantee makes coin collecting safe and easy for the beginner and the experienced collector.
Buy-Back Guarantee - Items may be returned anytime forever for a store credit refund with no reason required. If your collecting goals change or you want to upgrade a type, we will credit trade-in of coins purchased from Forum for the full purchase price less a $5 per item restocking fee.
Limits and Exceptions - Guaranteed Delivery: For international shipments, if you ask us not to declare the value or to declare a lower value, our delivery guarantee is voided. Seizure by a government outside the U.S. voids our delivery guarantee; ensure importation into your country is in compliance with your local law. If you do not pay import duties or taxes assessed by your government, our
delivery guarantee is voided. If a shipment is undeliverable, refused, or the buyer fails to receive or pick-up a shipment, our delivery guarantee is voided. If the address you provide when placing your order is incorrect, our delivery guarantee is voided. Even if Guaranteed Delivery is voided by a limitation above, we will refund the purchase price less shipping charges if the order is returned to us. Guaranteed
delivery coverage may have maximum dollar limits for some shipping options, as identified on our shipping options and fees page. Returns: Proof of purchase is required. Please send all returns by registered mail or other traceable and insured shipping. Items and lots specifically identified as “sales final” or “no returns” are not covered by our 45 Day Approval Period or Buy-Back Guarantee but delivery and authenticity are guaranteed. Coins mounted in modern jewelry are covered by our 45 Day Approval Period but not covered by our Buy-Back Guarantee. If an item is offered for sale on eBay or another website by the buyer, our Buy-Back Guarantee is voided. Items must be in the same condition as when purchased. Uncleaned coins must still be uncleaned. The plastic holder on encapsulated coins must still
be sealed. Coins purchased as a group for one price may be returned only as an entire group. Discounts (including Forum dollars) applied to an order will be deducted from any refund on that order (the entire discount will be deducted and will not be prorated for a partial return). Shipping charges are not refunded. Return postage costs are not refunded. Canceled layaway orders and returned items that were
purchased on layaway will be refunded with store-credit only. Reimbursement of Authentication Fees: We will pay authentication fees in addition to the purchase price for a return only if a coin is condemned as a modern forgery. We will not refund authentication fees if the finding is "unable to authenticate," "authenticity unverifiable," "ancient imitative" or any finding other than a modern forgery. We do not reimburse postage costs, insurance or any other miscellaneous cost, including postage associated with submission for authentication submission, or return postage to Forum Ancient Coins. You must include a copy of
the receipt and all documents provided by the authentication service provider.